Frequently Asked Questions & Policies
Please see our FAQs and Policies below.
If you have any questions we can be reached 9 am to 5 pm EST, Mon - Fri, at 740-908-2278 (CART) or firstname.lastname@example.org
A: If your product arrived missing parts, please email us at email@example.com and let us know the problem and your order ID.
Q: Which Tubstr utility cart is right for me?
A: View our Comparison Chart: Here
Q: Where can I buy Tubstr products internationally?
A: Unfortunately, we are only able to ship within the continental U.S.
Q: Are your products available for purchase in retail stores?
A: Our products are not currently available in retail stores
-----Policies-----Shipping: FREE SHIPPING!
We offer free shipping on orders to the Continental US. Most orders ship via ground shipping and generally will arrive within 4-7 business days of shipment, unless otherwise noted. We are unable to ship to PO Boxes.
Returns: 90 days
Tubstr accepts returns of regular orders initiated within 30 days of receipt of product, for products in new condition and original packaging. Please contact us for return authorization information. For more details, read here.
Damaged Items / Quality Guarantee
Any product found within 1 year warranty to have defects in materials or workmanship will be replaced. This includes items arriving damaged or missing parts. Email us at firstname.lastname@example.org and we'll get a replacement part or product out to you quickly. For more details, read here.
We gladly accept purchase orders for orders of 10 units or more. Please email your POs to email@example.com and we'll process your order quickly and provide you with an invoice.